Services offered

ihop provides services in the domain of the digital workplace.

The software tools we currently have at our disposal (Office 365 but also products by Atlassian, Google, Plek etc) offer great opportunities for digital collaboration… but how do we use them?

Social collaboration is about using all available ICT tools, create the processes and facilitate the appropriate culture to support an efficient collaboration between all members of a team, all departments in a company, or even multiple companies in their client-supplier relationship.

It has been Bart’s passion for life to see how a group can be well or ill supported by the ICT in use. He has worked using networked collaboration all his professional career, has attended several conferences on the topic, and has designed a couple of digital workplaces.

The services offered by ihop in the context of the digital workplace are: consulting, training and coaching.

 

Consulting

is about…

  • giving assistance in selecting the appropriate software tool for the current business need
  • supporting the roll out of the software
  • planning training and coaching moments for the staff to participate (live and online).
    See also next points Training and Consulting
  • supporting organisations to transition to a more powerful use of digital tools
  • supporting organisations to become stronger themselves in adopting new technologies, today and tomorrow…

For the consulting service I use a combination of a framework created Michael Sampson (@collabguy) and my own model of the digital workplace.

discover select organize train by ihop and collabguy

Top boxes are by Michael (source). One word summary is mine.

It is a very powerful to start from an opportunities approach, and work your way from there towards actual application in the field supported by training.

This approach I map on the six functions of the digital workplace as illustrated below.
The idea behind this, is that, in order for our digital workplace to be at least as powerful as our regular workplace, it needs to cover all of these functions. Preferably via one or only a few different software tools (listed on the right).

six functions of digital workplace by ihop Bart Van Roey

This framework provides a good model to talk about the digital workplace, but also allows to asses the maturity of an organisation, map the needs and possible actions, reflect on the ROI of these actions and then setup and execute a road map for these very actions….

Let’s get this work, this change done.

When you are interested to get consulting support, do reach out to me and we can have an interesting conversation no doubt :-)

Training

Many people can use software without training. No doubt.
Will they use all features in an optimal fashion? Not likely (unless they invest a lot of time in self study).
Will a team use it in a coherent way? Probably not.
That is way you need training.

ihop provides training (both classroom based and 100% online or mixed) on tools by three different vendors:

  1. Microsoft: we are experts in the use of OneNote, and we become more and more proficient in the use of the other Office 365 tools such as Teams and Planner. And yes, we have heard of Kaizala and will incorporate it in our training portfolio.
  2. Atlassian: we appreciate very well the power of creating an in house wiki with Confluence and we deliver training in an appropriate use of this tool on a regular basis since two of my clients are heavy users of this product…
    Are you interested to compare Confluence with OneNote, or would you like to be trained in this tool, let me know, happy to talk about this…
  3. And then there is Plek… Have you heard of them? This creation of an interesting Dutch company has a special role it can play as an employee social network (ESN) for small and mid size companies who for instance prefer not to use a Microsoft product for this.

Next to this tools training, I have also developed a new training based on the request of one of my customers, and I love it… It is about … running efficient online meetings… We meet more and more online, that’s a good thing for the environment and for ourselves, but are we doing them in the optimal format? That is what this training is about…

Training is a much underestimated element in a digital transformation.
Let’s not make that mistake and include it into the approach!
Contact me for detailed information about the approach or for pricing information.

And then there is …

Coaching

Coaching is training on an individual level. Do you have a question or a concern about using software tools to take digital notes, or to collaborate with your team members? Then individual coaching can be the answer. It is one-on-one, so it will be super tailored to fit your exact needs. In “price per hour”, it may be just a little bit more expensive than attending a course where you are part of larger group, but we will be able to move faster, and hence spend less time to cover the topics that are of interest to you.
Moreover: we can do this coaching live (on site with you) but we can even better do this extremely powerful and efficient via an online conversation were we can share audio, video but most importantly screen sharing to learn all the features you need. This saves travel time for us both and limits the cost of the coaching.
So coaching is a big time and money saver

So do you have a question about online or on site coaching: contact me and let’s talk about it!

 

 

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